Convenient Auto Repair in Medfield, MA

I have enjoyed doing business with Randy’s the last few years. It’s probably not the cheapest shop in the area but due to the level of trust I have in them, I am hardly ever phased by the price and have never considered going anywhere else. At the end of the day, I just want the work to be done well and in a timely manner and they deliver and exceed my expectations every single time.

Kyle Robertson

Update I am changing my review to 5 stars. I went back and they did excellent work on my car. They explained things to me and thoroughly explained their work, and what happened with the mistake described below. At first I thought they were really good, then I brought my car there for a failing wheel baring. They called me midday to confirm my wheel baring needed to be replaced and during that call they did the hard upsell of all that I needed fixed. I’m used to that from car repairman and, though annoying, nonetheless expected. What really turned me off to them for any future business was that during that call one of the things they said I needed was a serpentine belt, which they replaced themselves just 8 months before. I questioned the guy about that and he said that it looked “worn.” I asked how could it be worn when they themselves just replaced it 8 months ago, I’m still not driving that much, and the previous one lasted 100,000 miles. He looked it up and saw they replaced it just a few months ago. Either they didn’t replace it a few months ago and charged me for it or they didn’t really look at it and tried to sell me a new one anyway. Needless to say they lost all credibility with me and I’ll not be going back.

Margery Kennard

At first I thought they were really good, then I brought my car there for a failing wheel baring. They called me midday to confirm my wheel baring needed to be replaced and during that call they did the hard upsell of all that I needed fixed. I’m used to that from car repairman and, though annoying, nonetheless expected. What really turned me off to them for any future business was that during that call one of the things they said I needed was a serpentine belt, which they replaced themselves just 8 months before. I questioned the guy about that and he said that it looked “worn.” I asked how could it be worn when they themselves just replaced it 8 months ago, I’m still not driving that much, and the previous one lasted 100,000 miles. He looked it up and saw they replaced it just a few months ago. Either they didn’t replace it a few months ago and charged me for it or they didn’t really look at it and tried to sell me a new one anyway. Needless to say they lost all credibility with me and I’ll not be going back.

Margery Kennard

I support LOCAL small business. They do high quality, personalized work. (And they’ve got a great waiting room!!)

Charles Combs

I cannot say enough positive things about how Randy’s helped me with my car. I blew out a tire from a terrible pot hole on Rt. 109. I had my car towed to Randy’s and I’m so glad I did. They went above and beyond to problem solve the missing wheel lock for my BMW tires. They made many many phone calls to get a new wheel lock delivered to their station so that they could do the work necessary and quickly as I needed my car back within 24 hrs. They did an amazing job. And my car is driving even better than it was before the service. I highly recommend Randy’s. They are so customer-focused and go above and beyond, which is rare in their industry. Thank you Randy’s!

Deidre Jacobson

I needed work done on the power steering on my 2012 Chevy Impala. Another shop had tried several times with no improvement. At Randy’s they ordered the parts on Thursday afternoon and completed the work on Friday and I had my car in time for the weekend! Their professionalism and technical ability was much appreciated. Thanks to the team at Randy’s!

Ray Bell

I brought my car here for a state inspection and was in and out within 30 minutes, and on the last day of the month no less! Everyone was very friendly and professional, they even had a comfortable waiting area with refreshments. We will definitely be going here from now on!

Danielle Jimmie

I used AAA to drop my car off rather abruptly at their shop (sorry. Head injury. Wasn't thinking straight) and they not only took it in grace and stride, but replaced the tires within 24 hours and remained in contact with me the whole time. Swift, courteous service. Will be using them again.

Seera

Two for two, have really appreciated how courteous and professional they have been both times I have brought my car there for servicing. Will definitely be coming back in the future.

Travis Taliaferro